Conditions and policy

Conditions and policy.

We are delighted that you enjoy using our products and services. By using our products and services, you agree to the terms and conditions below. We have set them out for you.

General terms and conditions
We have drawn up a number of rules relating to the use of our services, which we have set out in this document.

Processing agreement
MyParcel processes personal data. We have drawn up an agreement regarding the processing of data for our customer. The agreement is available here.

Privacy statement
We process your personal data because we want to provide you with a personalised service. We use information relating to persons which we have stored for this purpose, so as to enable us to assist as quickly and efficiently as we can in case of any questions regarding any of our services. The statement is available here.

Cookie statement
When you visit the MyParcel website, we use cookies that we store on your computer, phone or tablet. This enables us to assist you more quickly and efficiently next time. Our statement is available here.

General terms and conditions MyContracts
We have drawn up a number of rules relating to the use of MyContracts, which we have set out in this document.

Terms & conditions spring discount.
Spring discount: € 0.10 discount per parcel.

  • Valid for new customers only.
  • Valid only on PostNL and DHL parcels (Next day delivery only) within the Netherlands (not on PostNL and DHL parcels with destinations outside the Netherlands, letterbox packages, digital stamps, pallets and DHL For You Today shipments).
  • Valid from March 22 until June 21, 2023. 
  • Valid on MyParcel tiers for packages within the Netherlands.
  • Not valid for PostNL contract customers.