Track and Trace from DHL.

Shipping parcels with Track and Trace from DHL.

Via MyParcel's shipping platform, you can track your parcels and letterbox parcels with DHL's Track and Trace information. Through your branded Track and Trace mail and page, you and your customers follow the status of a shipment from the moment it is sent all the way to the final delivery. DHL's Track and Trace also lets your customers indicate whether they want the parcel delivered to an agreed location or to a DHL drop-off location.
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checks the status of their order several times on a Track & Trace page

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unique visitors per month who visit the Track & Trace page more than 2 times

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of consumers have a need for detailed Track & Trace information

Keeping your customers updated on Track and Trace.

Within MyParcel’s shipping platform, you can design a personalised Track and Trace mail and page. The Track and Trace mail will be sent to your customer as soon as the shipment is dispatched. The mail contains the Track and Trace link that points to your personalised Track and Trace page, where your customers can easily follow the Track and Trace. Personalise the Track and Trace page with…

  • Your own logo.
  • The corporate identity colours of your web shop.
  • Posts from your Instagram or Twitter timeline.
  • A promotional banner with your own image and link of your choice.
  • A link to a page where you collect all your reviews.
  • A button that allows your customer to create their own return label.
Start now for free

How do you track a shipment through your account?

Simple! Once you have created a shipment via your MyParcel account, you will find the shipment in your ‘Shipments overview’. Then click on the shipment to view DHL’s Track and Trace information. You can keep your customers informed about the status of their shipment via your personal Track and Trace mail and page. 

pakketten versturen DHL

Changing DHL deliveries.

Once a shipment is on its way, your customers can choose from the following options via DHL’s Track and Trace:

  • Agreed location: The parcel will be delivered to an agreed location.
  • DHL drop-off location: The parcel will be delivered to a DHL drop-off location near your customer.

Questions? We’re here for you.

Questions about Track and Trace? Or do you have another question? Our support team is available six days a week and is happy to assist you further.

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